Digicig Delivery and Returns


All orders placed before 2pm Monday to Friday will be shipped out the same day. Delivery can be between 1-3 working days depending on the postal service. Sometimes delays can occur so please allow extra time if this is the case.

We offer FREE STANDARD UK DELIVERY on all orders over £20 (UK only) - enter code DELIVERY20 at checkout.

Delivery is charged at the following rates:

  • UK £1.65

  • Europe £3.95

  • Rest of World (ROW) £4.95


Any returned items must be returned within 30 days from purchase. When returning items please include your full name, invoice number and phone number.

All returns to be shipped to:

Digicig Ltd
Halewood House
Hollow Lane

You will be liable to pay the return postage cost.

Terms and Conditions for returning items

Any Items must be returned in good condition. If the item is damaged exchanges or refunds will not be accepted. E-liquids cannot be exchanged or refunded once the quality control seal has been broken.

You can see our full Terms and Conditions here